Let us accept the fact that your inhouse Basis or IT team may not know how to perform or does not have bandwidth for complex upgrade,functional implementation & migration to SAP Solution Manager 7.2. Agree?
Then how are you planning to execute 7.2 projects?
Upgrade, Migration or fresh implementation of SAP Solution Manager 7.2
Any topics around SAP Solution Manager 7.2 & ALM area.
Migration, Implementation & Project Support to AMS Partners/ Vendors for their SAP customer base.
ALM Advisor to build your ALM Practice in house.